Returns and Exchanges
I do my best to ensure the gifts arrive to you undamaged but I appreciate accidents can happen in the post. In the event your gift is damaged on arrival please send me a picture by email of the damaged item within 3 days of receipt and I will issue you a refund or replacement. Thank you.
I do my best to ensure the gifts arrive to you undamaged but I appreciate accidents can happen in the post. In the event your gift is damaged on arrival please send me a picture by email of the damaged item within 3 days of receipt and I will issue you a refund or replacement. Thank you.
Shipping Information
I ship my smaller orders by Royal mail 2nd class post to keep postage costs down for the customer. Where possible I reuse packaging to help the environment and reduce costs to the customer. All of the products are handmade and normally shipped within 1-2 days of purchase. For larger orders or custom orders please contact me via email and I can advise of timescales and costings.
I ship my smaller orders by Royal mail 2nd class post to keep postage costs down for the customer. Where possible I reuse packaging to help the environment and reduce costs to the customer. All of the products are handmade and normally shipped within 1-2 days of purchase. For larger orders or custom orders please contact me via email and I can advise of timescales and costings.
Your Privacy
All payments for my products are managed securely via Paypal so I do not store or keep any of your personal data.
All payments for my products are managed securely via Paypal so I do not store or keep any of your personal data.